Retourneren
Retourneren
Bij Bay of Hayley willen we dat je blij bent met je aankoop. Is je bestelling toch niet helemaal wat je had verwacht? Dan kun je je tas eenvoudig retourneren.
Voorwaarden voor retour:
Je kunt je bestelling binnen 14 dagen na ontvangst retourneren.
De tas moet in originele staat zijn, ongedragen en onbeschadigd.
Zorg dat de tas zo wordt verpakt dat de bedels en details niet kunnen beschadigen tijdens verzending.
De retourkosten zijn voor eigen rekening.
Hoe werkt het retourneren?
Stuur een e-mail naar [email protected] met je ordernummer en de reden van retour.
Je ontvangt van ons het retouradres en verdere instructies.
Na ontvangst en controle van het artikel, storten wij het aankoopbedrag (excl. verzendkosten) zo snel mogelijk terug. Dit gebeurt uiterlijk binnen 14 dagen na verwerking.
Let op:
Wij zijn niet aansprakelijk voor retourzendingen die zoekraken. Kies daarom altijd voor een verzendmethode met track & trace.
Gepersonaliseerde of beschadigde items kunnen niet worden geretourneerd.
Schrijf je in & ontvang 10% korting
Schrijf je in voor onze nieuwsbrief & ontvang 10% korting op je eerste bestelling.
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